IP Telephony Services
IP telephony (IPT) turns voice communication into an application on the data network. Compared to traditional voice communication, IPT offers additional flexibility, applications and application integration options.
Since more and more organisations are adopting IP as their networking standard, more and more of them are recognising that they can run IP Telephony services on the same network as their computers. They save on call costs, because thousands of calls are now routed across the internal network, and they save operational costs, because they have only one network to maintain instead of two.
Getronics transforms companies’ voice solutions from the traditional PABX (Private Automatic Branch Exchange) based systems to VOIP, (Voice over Internet Protocol).
Getronics is expert at consulting, designing, implementing and managing the infrastructure which supports IPT. We can also provide this on a cost per phone (service) basis, hosted from within Getronics’ Data Centres. Using predominantly Cisco technology, this forms a platform upon which Getronics can build contact centres, which allow multi-site and home working using the latest "Presence and skills profiling" features.
Getronics can provide full remote management of the systems, third level support where required and all the "usual" voice reporting functions.
Services Include
Consultancy, Implementation, & Management
- Voice Transformation Consultancy
- Design
- Product supply
- Configuration
- Remote management
- Service desk
- On site and field based service
- Advance Contact Centre design & Implementation
Talk to us
If you would like to discuss any IT service requirement with Getronics, simply:
Request a callback Email Getronics
Or call us on:
+44(0)1908 992700
The Getronics International Service Desk –