Unified Communications Services

Unified Communications is the convergence of all forms of communications (Telephony, Mobiletelephony, Telepresence, Messaging, Web Communications, Social Networking, Presences) within an organisation into an easy to manage single solution. Users can choose the communication vehicle that best suits their needs and the needs of the people with whom they are communicating.

Many providers specialise in one area of communication and provide unified comms services through bolting on additional services. This may cause problems for the customer as the provider is not focused on delivering the highest quality services or the complete spectrum of services that a customer may need.

Getronics focus on truly integrated best of breed solutions for customers. By integrating all the different elements of a communication solution, customers can realise greater benefits, as the whole is greater than the sum of the parts.

Getronics’ expertise creates an evolving solution, rather than a complete technology change. This has the benefit of keeping as much existing investment as possible whilst moving towards "complete" unification. With any new investment, creating detailed ROI that demonstrates the value of the project is essential.

Getronics have global capabilities to deliver services to customers anywhere in the world. For international companies, a global single source service partner is vital, particularly when trying to setup a dedicated communications platform that integrates with others around the world. Getronics have the ability to access many different global territories and have the systems and processes in place to ensure effective delivery.

Getronics is able to use its global alliances with the likes of Cisco and Microsoft and international buying power to procure equipment, software and services at advantageous rates for its customers.

Getronics Unified Comms Services Include

  • Consultancy, Implementation & Management
  • Roadmap development
  • Network design & Implementation
  • Voice Over IP design, Implementation & Management
  • Complex Microsoft OCS integrations
  • Migration from older (PABX) Platforms
  • Global video conference solutions (Design & Manage)
  • Global Audio Conference solutions
  • Messaging design, implementation & management
  • Presence & IM
  • Thick, Thin and mobile client design & Implementation
  • Communications applications – eg admin, collaboration, contact centre
  • Remote management
  • On site and field based service

Talk to us

If you would like to discuss any IT service requirement with Getronics, simply:

Request a callback Email Getronics

Or call us on:
+44(0)1908 992700

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The Getronics International Service Desk –
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